Terms & Conditions

Thank you for visiting our website (http://www.gogivers.org) (the “Site”).

The Site is operated by Young Citizens (Registered Charity No. 801360), whose registered office is at 37 Heneage Street, London E1 5LJ (Company No. 02351363).  Our VAT number is 867581083.

Terms and Conditions

Thank you for visiting our website http://www.gogivers.org (the “Site”).

The Site is operated by Young Citizens (“We”), trading as The Citizenship Foundation, a company registered in England and Wales with company number 2351363 and with our registered office is at, 37 Heneage Street, London E1 5LJ. We are a registered charity with registration no. 801360.  Our registered VAT number is 867581083.

  1. These terms
    1. These Terms and Conditions (the “Terms”), together with our privacy policy and any other policies that may be posted on the Site from time to time, set out the terms on which you may use the Site. The Terms govern any services we provide to you and any purchases or subscriptions you make through the Site. 
    2. PLEASE READ THE TERMS CAREFULLY BEFORE USING OUR SITE OR SERVICES OR PURCHASING A SUBSCRIPTION THROUGH THE SITE, AS THE TERMS WILL APPLY TO YOUR USE OF THE SITE AND ANY SUBSCRIPTIONS MADE THROUGH IT. THE TERMS ARE A BINDING DOCUMENT WHICH GOVERN ACCES TO AND USE OF THE SITE BY USERS.
    3. IF YOU ARE USING SERVICES OR PRODUCTS PROVIDED BY US TO YOU ON A PAID-FOR BASIS PLEASE BE AWARE OF OUR PAID-FOR SERVICES TERMS AND CONDITIONS WHICH ARE AN INTEGRAL PART OF THE TERMS. WE RECOMMEND THAT YOU PRINT A COPY OF THE TERMS FOR FUTURE REFERENCE.
    4. BY USING THE SITE, YOU INDICATE THAT YOU ACCEPT AND AGREE TO THE TERMS.  BEFORE PURCHASING A SUBSCRIPTION THROUGH THE SITE YOU WILL BE ASKED TO AGREE AGAIN TO THE TERMS. IF YOU DO NOT AGREE WITH OR REFUSE TO ACCEPT THE TERMS, YOU CANNOT USE THE SITE OR ANY OTHER PART OF OUR SERVICES OR OTHERWISE MAKE ANY PURCHASES THROUGH THE SITE.
    5. Your privacy is very important to us. Please read our privacy policy to understand how we protect your personal information.
  2. About Us
    1. Go-Givers is a national educational programme for primary and middle schools and is an initiative of Young Citizens, an education charity working in primary and secondary schools to help educate, inspire and motivate the active citizens of tomorrow.
  3. Changes to these Terms
    1. The Terms may be amended or updated from time to time at our sole discretion. If we make material changes to the Terms, we will post a notice on the home page of the Site and here on this page. We may also notify you through the email address associated with your account. However, it is your responsibility to access and check the Terms every time you access the Site. The latest version of the Terms will govern any future use by you of the Site. However, please note that if you make any purchases through the Site, the Terms in force at the time of your order will apply to your contract with us.
    2. These Terms were last updated on 05/10/2019.
  4. Changes to the Site
    1. We may update and change the Site from time to time. Please note that any of the content on the Site may be out of date at any given time. We are under no obligation to update it and we do not warrant or guarantee that the Site, or any content on it, will be free from errors or omissions.
  5. Registration and Accessing Our Site
    1. Only one account registration per person is allowed. It is your responsibility to keep any registration information (including any email address associated with your account) up to date. You must not misrepresent your identity or impersonate any third person. Unless specified otherwise, registered accounts must not be used by any other person than the registered person or institution.  
    2. You are responsible for maintaining the confidentiality of any password or login details associated with your account and you may be held liable for any unauthorised actions and activities associated with your account, even if a third party uses your account without your knowledge.  If you become aware of any unauthorised use of your account, we recommend that you change your password immediately or notify us via email at gogivers@youngcitizens.org.
    3. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of the Terms.
    4. We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, restrict, discontinue or change all or any part of the Site without notice.
    5. You are responsible for making all arrangements necessary for your access to the Site. We will not be liable to you if for any reason the Site is unavailable at any time or for any period. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of the Terms of use and other applicable terms and conditions, and that they comply with them.
  6. Paid-For Services
    1. School representatives or employees using the Site (“School Users”) who purchase subscriptions for or on behalf of a school (a “School Subscription”) will gain access to all the items on the Site as described in our Subscription Plan on receipt of payment. A School Subscription will run for a full calendar year from the date payment is received (the “Subscription Period”), during which time any lessons or additional materials within the Subscription Plan can be downloaded and all included interactive content can be accessed.
  7. Renewals
    1. If you purchase a School Subscription, at the end of the Subscription Period, our contract with you will expire and access to all content will lapse automatically, unless the Subscription Plan is renewed prior to the expiry of the Subscription Period in accordance with these Terms.
    2. School Users will be notified by email when the School Subscription is due to expire via the person whose details were submitted as Lead Teacher in accordance with the registration process for the Subscription Plan.
  8. Our Contract with You
    1. The Site will guide you through the steps required to place an order with us. The order process allows you to check and amend any errors before submitting your order to us.  Please take the time to read and check your order at each page of the order process.
    2. After you place an order, you will receive an email from us acknowledging that we have received your order (“Order Confirmation”). If you have paid by credit card, our contract with you will begin immediately as you will have instant access to all website content.
    3. If you have asked us to invoice you, we will not be able to fulfil your order and grant access to the website until we have received payment. On receipt of payment you will receive an email from us informing you that your subscription has been activated and our contract with you has started (“Subscription Activation”).
    4. If we are unable to accept your order for any reason, we will not charge you for the product.
  9. Payment and Price
    1. All amounts and fees stated or referred to in the Terms shall be payable in pound sterling and are, except where it is expressly stated otherwise, non-cancellable and non-refundable.
    2. You shall pay all sums due to us under the Terms by the means of the payment specified on the Site and without any set-off, deduction, counterclaim and/or any other withholding of monies.
    3. No payment or refund will be given to you for any downtime in respect of the content or services you have purchased or for your inability to access any content or services due to technical problems beyond our control.
    4. The prices for all content and services are displayed on the Site. These prices may be changed from time to time at out sole discretion and will be effective from the date of posting on the Site.  Every time you place an order for content or services, the displayed price at the time of your order will apply to the contract between you and us. For the avoidance of doubt, any change of the price of any content or services following the placement of your order will not apply retrospectively to such order.
  10. Cancellation
    1. You have a right to cancel your contract with us under the Consumer Contracts Regulations 2013 during the cancellation period, subject to the below terms. The cancellation period will expire at the end of 14 days from the day after we email you your Order Confirmation if you pay by credit card, or after we email you your Subscription Activation if you pay by invoice, or earlier, at the point you begin to download or stream any content.
    2. During the cancellation period, if you change your mind or decide for any other reason that you do not want to receive or keep your subscription services you can notify us of your decision to cancel the contract and receive a full refund. You have no right to cancel the School Subscription after you have begun to download or stream any content.
    3. To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired.
    4. If you consented to immediate delivery of digital content on your receipt of either your Order Confirmation or Subscription Activation, as applicable, you do not have a right to cancel.
    5. To cancel your order, please let us know by contacting us in one of the following ways:
      1. By post to Young Citizens, 37 Heneage Street, London E1 5LJ; or
      2. By email to gogivers@youngcitizens.org

        including details of the name and address of the School User, details of the order and Order Confirmation and, where available, your phone number and email address.

        We will communicate acknowledgement of receipt of your cancellation to as soon as reasonably practicable.
  11. Effects of Cancellation
    1. We will make any refunds due to you as soon as possible and, in any event, no later than 14 days from the day on which we receive your cancellation request. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement. In order to process your cancellation, we require:
      1. registration information, in particular valid, up-to-date and complete contact and billing details, as requested; and
      2. credit card or other relevant payment details, if requested.
  12. Use of the DIGITAL CONTENT and Services
    1. School Subscriptions are solely for use by the purchasing institution for use in an educational capacity.
    2. All of the content and services that we provide are intended for use solely by teachers and other education providers in schools and other educational establishments.  Companies, businesses or any other entities whose primary purpose is as a commercial or for-profit organisation are not entitled to purchase a School Subscription without our prior written consent.
    3. This digital content and services are not intended for download by any person under the age of 18.
    4. Subject to our privacy policy, we reserve the right to monitor usage of the content and services made available via the Site using your personal login details and/or website analytics. In the event that unauthorised users are accessing the School Subscription using your personal details, we reserve the right to charge you an amount equal to the charges which would have been payable had each unauthorised user purchased a School Subscription themselves.
    5. Illegal and/or unauthorised use of the School Subscription or the Site will be investigated and we reserve the right to take appropriate legal action.
  13. Intellectual Property Rights
    1. “Intellectual Property Rights” means all patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered), and other similar rights wherever existing in the world, together with the right to apply for protection for the same.
    2. We are the owner or the licensee of all Intellectual Property Rights on or in the Site, and in the materials, content, tools and/or applications published on it or made available to download through it, which are protected by copyright and other similar laws and treaties around the world.  All such rights are reserved.
    3. Any use of the Site or any materials, content, tools and/or applications made available through the Site in breach of our Intellectual Property Rights for any purpose other than in accordance with the Terms is prohibited without our prior written consent.
  14. Licence
    1. Unless specified otherwise, you are permitted to print, download extracts or content from the Site (including any purchased content, whether by subscription or otherwise) for your own use on the following basis:
      1. you use the downloaded extracts or content for your personal non-commercial, pedagogical, classroom purposes only;
      2. you do not modify or alter the downloaded extracts or content (whether text or images) in any way;
      3. you use downloaded extracts and content in the same context as such material appears on the Site, whether in relation to corresponding text or otherwise;
      4. you do not use the extracts or content in an offensive manner or in any way that is derogatory to or will cause reputational harm to us; and
      5. you properly attribute the downloaded extracts or content to us, with reference to any relevant copyright and trade mark notices and the following permission notice “Reproduced with permission from Young Citizens. All rights reserved.”
    2. Unless otherwise stated in the Terms, you must not (whether directly or indirectly):
      1. distribute, transmit, syndicate, sell or offer to sell or otherwise make available all or any part of the Site or any content, files, feeds or data from or obtained through the Site, whether publically available or not;
      2. reproduce any part of the Site or any content, files, feeds or data from or obtained through the Site in excess of what is reasonably required for your personal non-commercial, pedagogical, classroom purposes;
      3. copy, download or store any content, files, feeds or data from or obtained through the Site, whether publically available or not, to make or populate a database or publication of any kind; or
      4. use the Site for any commercial purpose.
    3. Nothing in the Terms affects your freedom under fair dealing or fair use or any other copyright or database right exceptions and limitations.
    4. Notwithstanding the above, you may modify or alter downloaded extracts or content from the Site (including any purchased content) if such amendment is required for a genuine educational reason and for the purposes of teaching (including but not limited to modifying any PowerPoint presentations or learning activities made available to you). This limited right to modify or alter extracts or content does not affect any of your other obligations with regard to content downloaded from the Site including but not limited to the obligation to not use the extracts or content in an offensive manner or in any way that is derogatory to or will cause reputational harm to us and the requirement to properly attribute downloaded extracts or content to us, with reference to any relevant copyright and trade mark notices.
      You must not use or facilitate others to access or use, all or any part of the Site or any of the content, services, tools and/or applications on it for any commercial purposes without our prior written consent.
    5. You may not assign, transfer, charge or sub-contract, in whole or in part, any of your rights under the Terms to any third party. If you breach any of the terms of this licence or these Terms, we reserve the right to immediately remove your access to your account or the Site and you must, at our option, return or destroy any copies of any materials from the Site you have made.
    6. If you have any questions regarding how you may use materials downloaded from the Site, please notify us via email at gogivers@youngcitizens.org.
  15. No Reliance on Information
    1. The content on the Site is provided for general information only.  It is not intended to amount to any advice on which you should rely.  You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any of the content on the Site.
    2. Although we make reasonable efforts to update the content on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date.
  16. Limitation of Our Liability
    1. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied.
    2. We will not be liable to any user of the Site for any direct or consequential loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      1. use of, or inability to use, the Site;
      2. any virus, bug, worm or other code that has affected the security, integrity or operation of the Site; and/or
      3. use of or reliance on any content displayed on or downloaded through the Site.
    3. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.
    4. We assume no responsibility for the content of third party websites to which we link on the Site. Such links should not be interpreted as endorsement by us of those linked websites.  We will not be liable for any loss or damage that may arise from your use of them.
    5. Nothing in the Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the law of England and Wales.
  17. Your responsibility regarding Viruses
    1. You must not misuse the Site or any of its services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to the Site, the server on which the Site is hosted or any server, computer or database connected to the Site.  You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.
    2. We will report any breaches of this provision to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  In the event of such a breach, your right to use the Site will cease immediately.
  18. Linking to the Site
    1. You may link to the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw permission to link to the Site without notice.
  19. Third party links and resources on the Site
    1. Where the Site contains any links to other sites and resources provided by third parties, these links are provided for your information only.
    2. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
  20. Maintenance of the Site
    1. We may need to fix bugs, install updates and do general diagnosis and maintenance of the Site, which may make the Site less accessible or unavailable for your use during those times.
    2. We may also need to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that.  We will make access to the Site available again when we think that it is safe to do so.
  21. Termination
    1. We reserve the right to terminate the contract with immediate effect if you breach any of the Terms.
    2. If we are in material breach of any material term as a result of circumstances within our control and such breach cannot be remedied within thirty working days, you will be entitled to a pro-rata refund on any affected purchases or subscriptions made through the Site. However, we reserve the right not to provide any such refund to any person, in our sole opinion, who has breached or is in breach of the Terms.
    3. On termination of the Terms for any reason:
      1. all licences granted under the Terms shall immediately terminate;
      2. subject to the exceptions in this sub-clause, you will take reasonable steps to delete all content, media, resources or any other material downloaded from or purchased through the Site from your electronic media, including your intranet and electronic storage devices so that you no longer have any electronically functional copy of such content. However, you are not required to delete from your electronic media any part of the content that before termination has been substantially amended by you in accordance with the Terms or otherwise with our express consent. In addition, you are not required to delete or destroy printouts containing our content that were made prior to termination, or copies of such printouts; and
      3. termination shall not affect or prejudice the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination.
  22. how to tell us about a problem
    1. If you have any questions or complaints about the product, please contact us using one of the following methods:

      By phone on +44 207 566 4141;
      By email at gogivers@youngcitizens.org; or
      By post at Young Citizens, 37 Heneage Street, London, E1 5LJ
  23. Third Party Rights
    1. The Terms are not intended to benefit anyone other than you and cannot be enforced by a third party under the Contracts (Rights of Third Parties) Act 1999.
  24. Applicable law and Jurisdiction
    1. The Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction over any dispute which may arise, although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.
  25. Severability
    1. If any provision or part-provision of the Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision of the Terms shall not affect the validity and enforceability of the rest of the Terms.

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