Terms & Conditions
Thank you for visiting our website (http://www.gogivers.org) (the “Site”).
The Site is operated by The Citizenship Foundation (Registered Charity No. 801360), whose registered office is at Universal House, 88-94 Wentworth Street, London EC1 7SA (Company No. 02351363). Our VAT number is 867581083.
PLEASE READ THESE TERMS CAREFULLY BEFORE YOU START TO USE OR MAKE ANY PURCHASES OR SUBSCRIPTIONS THROUGH THE SITE, AS THESE TERMS WILL APPLY TO YOUR USE OF THE SITE AND ANY PURCHASES OR SUBSCRIPTIONS MADE THROUGH IT.
IF YOU ARE USING SERVICES OR PRODUCTS PROVIDED BY US TO YOU ON A PAID-FOR BASIS PLEASE BE AWARE OF OUR PAID-FOR SERVICES TERMS AND CONDITIONS WHICH ARE AN INTEGRAL PART OF THESE TERMS. WE RECOMMEND THAT YOU PRINT A COPY OF THESE TERMS FOR FUTURE REFERENCE.
BY USING THE SITE, YOU INDICATE THAT YOU ACCEPT AND AGREE TO THESE TERMS. BEFORE MAKING ANY PURCHASE OR SUBSCRIPTION THROUGH THE SITE YOU WILL BE ASKED TO AGREE AGAIN TO THESE TERMS. IF YOU DO NOT AGREE WITH OR REFUSE TO ACCEPT THESE TERMS, PLEASE DO NOT USE THE SITE OR ANY OF OUR SERVICES OR OTHERWISE MAKE ANY PURCHASES OR SUBSCRIPTIONS THROUGH THE SITE.
Go-Givers is a national educational programme for primary and middle schools and is an initiative of The Citizenship Foundation, an independent education and participation charity encouraging and enabling people to engage in democratic society.
Changes to these Terms
These Terms may be amended or updated from time to time at our sole discretion. If we make material changes to these Terms, we will post a notice on the home page of the Site and here on this page. We may also notify you through the email address associated with your account. However, it is your responsibility to access and check these Terms whenever you access the Site. The latest version of these Terms will govern any future use by you of the Site. However, please note that if you make any purchases or subscriptions through the Site, the terms in force at the time of your order will apply to your contract with us.
These Terms were last updated on 15th April 2016.
Changes to the Site
We may update the Site from time to time, and may change the content on the Site at any time. However, please note that any of the content on the Site may be out of date at any given time, and we are under no obligation to update it and we do not warrant or guarantee that the Site, or any content on it, will be free from errors or omissions.
Registration and accessing Our Site
Only one account registration per person is allowed. You must keep your registration information (including any email address associated with your account) up to date. You must not misrepresent your identity or impersonate any third person. Unless specified otherwise, registered accounts must not be used by any other person than the registered person or institution.
You are responsible for maintaining the confidentiality of any password or login details associated with your account and you may be held liable for any unauthorised actions and activities associated with your account, even if a third party uses your account without your knowledge. If you become aware of any unauthorised use of your account, we recommend that you change your password immediately or notify us via email at email@example.com
We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice.
You are responsible for making all arrangements necessary for your access to the Site. We will not be liable to you if for any reason the Site is unavailable at any time or for any period.
Some of the content and/or services provided to you on the Site are available free of charge, others are only available on a paid-for basis. Subject to these Terms, you may purchase or subscribe to content and services through the Site as an “Individual User” or subscribe to content and services as a “School User”. You must have an account to purchase or subscribe to content and services. Individual Users can choose to either buy lessons in pre-set bundles or purchase ‘lesson credits’ enabling them to select their own lessons from all lessons available on the Site. Individual Users may also purchase a yearly subscription which includes 12 lesson credits, access to our interactive whiteboard tools as well as access to additional downloadable content made available by us (“Individual Subscriptions”). Individual Subscriptions will run for a full calendar year from the date your subscription starts, during which time any lessons or additional materials can be downloaded and all included interactive content accessed. At the end of the subscription period, unless the subscription is renewed, access to all content will expire. Individual Users can ‘top up’ their yearly subscription by adding extra pre-set bundles or lesson credits in addition to the 12 lesson credits included in their subscription. Any additional pre-set bundles or lesson credits added to subscriptions will expire on the same date as the subscription, irrespective of the date they were purchased.
School Users may purchase a ‘Basic School Subscription’ or a ‘Premium School Subscription’ jointly referred to as ‘Basic School Subscriptions’. School Users purchasing a Basic School Subscription receive 36 lesson credits, full access to our interactive whiteboard tools for multiple classes and additional downloadable materials made available by us. School Users purchasing a Basic School Subscription can ‘top up’ their yearly subscription by adding extra pre-set bundles or lesson credits in addition to the 36 lesson credits included in their subscription at a reduced cost. Any additional pre-set bundles or lesson credits added to subscriptions will expire on the same date as the subscription, irrespective of the date they were purchased. School Users purchasing a Premium School Subscription receive all of the lessons on our website, full access to our interactive whiteboard tools for multiple classes and additional downloadable materials made available by us. School Subscriptions will run for a full calendar year from the date the subscription starts, during which time any lessons or additional materials can be downloaded and all included interactive content accessed. At the end of the subscription period, unless the subscription is renewed, access to all content will expire.
Our Contract with You
Our Site will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
After you place an order, you will receive an email from us acknowledging that we have received your order (“Order Acknowledgement”). The Order Acknowledgement confirms that we have received your order, and does not confirm acceptance of your offer to buy the products or services ordered. We will confirm our acceptance to you by sending you a separate acceptance email. Unless we have accepted your order by sending you an email, no legally binding contract has been concluded.
We will only accept your order and send an email acceptance confirmation to you if you provide us with accurate and complete:
(a) registration information, in particular valid, up-to-date and complete contact and billing details, as requested; and (b) valid credit card or debit card or other relevant payment details if requested.
If we are unable to fulfil your order or we are unable to continue to provide you any of the content or services made available through the Site for any reason (including, but not limited to, availability and price issues), we will inform you of this by email and we will not process your order. If we have already processed your payment, and provided you have not already downloaded any content from the Site, we will refund you the full amount (in the case of any downloadable content) or a pro-rated amount based on the length of your subscription that is remaining.
Payment and Price
Payment for any pre-set lesson bundles, individual lesson ‘credits’ or subscriptions made via our Site will be processed through the PayPal service. This service is governed by separate terms, available to view on PayPal’s website and we advise that you review such terms before proceeding with any purchase or subscription.
All amounts and fees stated or referred to in these Terms shall be payable in pounds sterling and are, except where specifically stated otherwise, non-cancellable and non-refundable.
You shall pay all sums due to us under these Terms by the means of the payment specified on the Site and without any set-off, deduction, counterclaim and/or any other withholding of monies.
No payment or refund will be given to you for any downtime in respect of the content or services you have purchased or for your inability to access any content or services due to technical problems beyond our control.
The prices for all content and services are displayed on the Site. These prices may be changed from time to time at out sole discretion and will be effective from the date of posting on the Site. Every time you place an order for content or services, the displayed price in force at the time of your order will apply to the contract between you and us. For the avoidance of doubt, changes of the prices of any of the content or services that take place later than your relevant order will not apply to such order.
If you subscribe for either an Individual Subscription or a School Subscription, your subscription will lapse automatically after the expiry of the agreed period, unless renewed prior to the expiry of the subscription term in accordance with these Terms. Individual Users will be notified by email when their subscription is due to expire. If the price for any pre-set lesson bundles, individual lesson ‘credits’ or subscriptions made via our Site changes, Individual Users will be informed of this in the renewal email. Individual Users will be able to EITHER renew their existing subscription, thereby retaining access to all of the lessons they have already chosen and added to their subscription, including any additional lessons purchased to ‘top up’ their subscription OR start again, thereby any lessons already chosen and added to their subscription will expire and no longer be available to download, but Users will be able to choose and add 12 new lessons to their subscription.
School Users will be notified by email when their subscription is due to expire via the Lead Teacher on the School Subscription. If the price for any pre-set lesson bundles, individual lesson ‘credits’ or subscriptions made via our Site changes, School Users will be informed of this in the renewal email.School Users with a Basic School Subscription will be able to EITHER renew their existing subscription, thereby retaining access to all of the lessons they have already chosen and added to their subscription, including any additional lessons purchased to ‘top up’ their subscription OR start again, thereby any lessons already chosen and added to their subscription (including lessons added to the Curriculum Planner) will expire and no longer be available to download, but Users will be able to choose and add 36 new lessons to their subscription. School Users with a Premium School Subscription will retain access to all of the content on our website when they renew their subscription.
Payments for any renewals will be processed in accordance with these Terms.
Lesson Credits purchased through the Site will be held in your account. Lessons Credits are sold in multiples of 6 and are automatically added to your account when you purchase a subscription, or can be purchased without a subscription in order to choose your own lessons from all those available on the Site. When you purchase lesson credits you expressly agree:
- to pay us for all lesson credits added to your account (except in the event of our error);
- that the order to add lesson credits is complete as soon as we make them available in your account;
- that we may make all of the added lesson credits available to you immediately after we have accepted your payment and that, once made available, as far as permitted by law you will have no right to cancel or to a ‘cooling off period’;
- you are not entitled to a refund of lesson credits added to your account unless required by law;
- lesson credits added to your account as part of a subscription, and any lesson credits purchased in addition to your subscription to ‘top up’ included content, will expire at the end of the subscription term, irrespective of whether these were purchased after your subscription was purchased;
- lesson credits purchased outside of a subscription must be used within 24 months of them being added to your account;
- we are not operating as a bank and your account is not a bank account;
- credits purchased through the Site have no value outside the Site and are not redeemable for cash;
- credits are not your personal property and cannot be transferred to others; and
- unless specified otherwise, credits can only be used to buy products sold by us
Use of the services
Individual Services and Individual Subscriptions purchased by you are solely for use by you under the terms and conditions set out in these Terms and may not be used in connection with any commercial activity.
School Subscriptions are solely for use by the purchasing institution for use in an educational capacity.
You must be 18 years or older to purchase Individual Services, Individual Subscriptions or School Subscriptions.
All the content and services we provide are intended for use solely by teachers and other education providers in schools and other educational establishments. Companies, businesses or any other commercial or for-profit organisations are not entitled to purchase Individual Services, Individual Subscriptions or School Subscriptions without our prior written consent.
We reserve the right to monitor usage of the content and services made available via the Site using your personal login details and/or website analytics. In the event that unauthorised users are accessing the Subscription Services using your personal details, we reserve the right to charge you an amount equal to the charges which would have been payable had each unauthorised user purchased an Individual Subscription or School Subscription themselves.
Illegal and/or unauthorised use of the Individual Services, Individual Subscriptions, School Subscriptions or Site generally will be investigated and we reserve the right to take appropriate legal action.
For orders of immediately downloadable digital content and purchases of credit, you agree that we may make those products available to you immediately after we have accepted your order and once made available, as far as permitted by law, you will have no right to cancel your order or to a ‘cooling off period’.
Individual Users and School Users purchasing Individual Subscriptions or School Subscriptions (as applicable) have a right to cancel their contract under the Consumer Contracts Regulations 2013 during the cancellation period. This cancellation period ends at the end of 14 days after the day on which the contract is entered. This means that during the cancellation period if you change your mind or decide for any other reason that you do not want to receive or keep your subscription services, you can notify us of your decision to cancel the contract and receive a refund. Any refund will be pro-rated based on the amount of the contract remaining.
In the event you choose to cancel an Individual Subscription or a School Subscription early, we reserve the right to charge you for any downloadable content you have downloaded, based on the price in force on the Site on the day that such content is downloaded.
To cancel your order, you must inform us of your decision by post to The Citizenship Foundation, 2nd Floor, Universal House, 88-94 Wentworth Street, London E1 7SA or email to firstname.lastname@example.org We will communicate acknowledgement of receipt of your cancellation to you without delay.
To meet the cancellation deadline, you must send your communication of cancellation before the 14-day period has expired.
Effects of cancellation
We will reimburse you no later than 14 days from the day on which we receive your cancellation request. We will use the same means of payment as you used for the transaction, and you will not incur any fees for such reimbursement.
- (a) registration information, in particular valid, up-to-date and complete contact and billing details, as requested; and
- (b) credit card or other relevant payment details if requested.
Intellectual Property Rights
“Intellectual Property Rights” means all patents, database rights, copyright, design rights (whether registered or unregistered), trade marks (whether registered or unregistered), and other similar rights wherever existing in the world, together with the right to apply for protection for the same.
We are the owner or the licensee of all Intellectual Property Rights on or in the Site, and in the materials, content, tools and/or applications published on it or made available to download through it, which are protected by copyright and other similar laws and treaties around the world. All such rights are reserved.
Any use of the Site or any materials, content, tools and/or applications made available through the Site in breach of our Intellectual Property Rights for any purpose other than in accordance with these Terms is prohibited without our prior written consent.
Unless specified otherwise, you are permitted to print, download extracts or content from our Site (including any purchased content, whether by subscription or otherwise) for your own use on the following basis:
- you use the downloaded extracts or content for your personal non-commercial, pedagogical, classroom or charitable purposes only;
- you do not modify or alter the downloaded extracts or content (whether text or images) in any way;
- you use downloaded extracts and content in the same context as such material appears on the Site, whether in relation to corresponding text or otherwise;
- you do not use the extracts or content in an offensive manner or in any way that is derogatory to or will cause reputational harm to us; and
- where applicable, you properly attribute the downloaded extracts or content to us, with reference to any relevant copyright and trade mark notices and the following permission notice “Reproduced with permission from The Citizenship Foundation. All rights reserved.”
Unless otherwise stated in the Terms, you must not (whether directly or indirectly):
(a) distribute, transmit, syndicate, sell or offer to sell or otherwise make available all or any part of the Site or any content, files, feeds or data from or obtained through the Site, whether publically available or not;
(b) reproduce any part of the Site or any content, files, feeds or data from or obtained through the Site, including but not limited to through any Individual Subscription or School Subscription, in excess
of what is reasonably required for your personal non-commercial, pedagogical, classroom or charitable purposes;
(c) copy, download or store any content, files, feeds or data from or obtained through the Site, whether publically available or not, to make or populate a database or publication of any kind; or
(d) use the Site in any commercial way.
Nothing in these Terms affects your freedom under fair dealing or fair use or any other copyright or database right exceptions and limitations.
Notwithstanding the above, you may modify or alter downloaded extracts or content from our Site (including any purchased content, whether by subscription or otherwise) if such amendment is required for a genuineIf you have any questions regarding how you may use materials downloaded from the Site, please notify contact us via email at email@example.com.
educational reason and for the purposes of teaching (including but not limited to modifying any PowerPoint presentations or learning activities made available to you). This limited right to modify or alter extracts or
content does not affect any of your other obligations with regard to content downloaded from the Site including but not limited to the obligation to not use the extracts or content in an offensive manner or in any way that is
derogatory to or will cause reputational harm to us and the requirement to properly attribute downloaded extracts or content to us, with reference to any relevant copyright and trade mark notices.
You must not use or facilitate others to access or use, all or any part of the Site or any of the content, services, tools and/or applications on it for any commercial purposes without our prior written consent.
You may not assign, transfer, charge or sub-contract any of your rights under these Terms to any third party. If you breach any of the terms of this licence or these Terms, we reserve the right to immediately remove your
access to your account or the Site and you must, at our option, return or destroy any copies of any materials from our Site you have made.
No reliance on information
The content on the Site is provided for general information only. It is not intended to amount to any advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of any of the content on the Site.
Although we make reasonable efforts to update the content on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site is accurate, complete or up-to-date.
Limitation of Our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Site or any content on it, whether express or implied.
We will not be liable to any user of the Site, including all Individual Users and School Users, for any direct or consequential loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on the Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by the law of England and Wales.
- use of, or inability to use, the Site;
- any virus, bug, worm or other code that has affected the security, integrity or operation of the Site; and/or
- use of or reliance on any content displayed on or downloaded through the Site.
Uploading Content to Our Site
We may from time allow you to upload, post, submit or display your comments, ideas, opinions or other material or content to, or on the Site or its forums, or to make contact with other users of the Site (your “Content”).
By submitting your Content, you authorise us to use and authorise any other persons permitted by us to use your Content in whole or in part and in any and all media now known or hereafter developed for any purpose whatsoever, commercial or otherwise, without further approval by or payment to you.
You understand and agree that we reserve the right, in our sole discretion, to use, not use and remove your Content. We will not be responsible, or liable to any third party, for the content or accuracy of any of your Content. By submitting or uploading your Content to the Site, you represent and warrant that:
We reserve the right to remove your Content from the Site at any time and for any reason whatsoever.
- you are the sole creator and owner of and have the unrestricted right to create and submit your Content and to grant the rights to your Content set forth in these Terms;
- your Content is not confidential or proprietary;
- your Content does not infringe, misappropriate or violate any third party’s copyright, trademark, patent, literary, trade secret, privacy, publicity, proprietary or other right;
- your Content does not contain information that identifies any person without such person’s express prior written consent;
- your Content does not contain any virus, bug, worm or other code that would affect the security, integrity or operation of the Site;
- your Content does not make unsubstantiated claims about any third party or its products or services or contain any illegal, slanderous, defamatory, obscene, pornographic, threatening and harassing comments or other objectionable content;
- your Content does not advertise or offer to sell or buy any goods or services for any business or commercial purpose;
- your Content does not restrict or inhibit any other user from using and enjoying the Site or any of its related services; and
- your Content does not violate any applicable laws or regulations.
You must not misuse the Site or any of its services by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is hosted or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.
We will report any breaches of this provision to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material or content posted on it, or on any website linked to it.
Linking to the Site
You may link to Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw this linking permission without notice.
Third party links and resources on the Site
Where the Site contains any links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Maintenance of the Site
We may need to fix bugs, install updates and do general diagnosis and maintenance of the Site, which may make the Site less accessible or unavailable for your use during those times.
We may also need to do emergency maintenance and/or suspend access to the servers where, in our reasonable discretion, we see the need to do that. We will make access to the Site available again when we think that it is safe to do so.
We reserve the right to terminate these Terms if you breach any of its provisions. If we are in material breach of any material term as a result of circumstances within our control and such breach cannot be remedied within thirty working days, you will be entitled to a pro-rata refund on any affected purchases or subscriptions made through the Site. However, we reserve the right not to provide any such refund to any person, in our sole opinion, who has breached or is in breach of these Terms.
On termination of these Terms for any reason:
- all licences granted under these Terms shall immediately terminate;
- subject to the exceptions in this sub-clause, you will take reasonable steps to delete all content, media, resources or any other material downloaded from or purchased through the Site from your electronic media, including your intranet and electronic storage devices so that you no longer have any electronically functional copy of such content. However, you are not required to delete from your electronic media any part of the content that before termination has been substantially amended by you in accordance with the Terms or otherwise with our express consent. In addition, you are not required to delete or destroy printouts containing our content that were made prior to termination, or copies of such printouts; and
- termination shall not affect or prejudice the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination.
Third Party Rights
These Terms are not intended to benefit anyone other than you and cannot be enforced by a third party under the Contracts (Rights of Third Parties) Act 1999.
Applicable law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction over any dispute which may arise, although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.
If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision of these Terms shall not affect the validity and enforceability of the rest of these Terms.
You can contact us via email at firstname.lastname@example.org or by telephone on +44 207 566 5037.